Delivery Information

We aim to operate a same day despatch for all your chop orders. Provided we receive instructions by 12 noon, goods will be despatched by the next day service to the UK mainland. Ireland, Channel Islands, Isle of Man and parts of Scotland will be delivered via a 2/3 day service.
For all UK Mainland and Scotland orders placed before 12:00pm (2.00pm in London) we will aim to despatch your order on the same day. If you order before 4.00pm (2pm for Proformas) you can have your goods delivered overnight, for a small additional charge.
In Ireland, Isle of Wight, Isle of Man and Channel Islands, orders made before 5.00pm will be despatched the next day and delivered within 3 days. All other international customers should call 0044 1234 846307 for details.

Carriage Charges

Carriage is paid on orders of all products excluding chop with a nett value in excess of:Web OrdersAll Other Orders
UK Mainland exc. Scottish Highlands£100£160
*Northern Ireland, Eire, Scottish Highlands£150£200
*Channel Islands, Scottish Islands, Isle of Man
*Isle of Wight


*Pallet deliveries may incur a surcharge.
For orders less than these amounts, carriage is charged according to weight, with a minimum charge of:
£12.00 for England, Wales and Scotland
£20.00 for Northern Ireland
£20.00 for Isle of Wight
£28.00 for Scottish Highlands and Scottish Islands
£35.00 for Isle of Man
£50.00 for Channel Islands
£32.00 for Dublin
£40.00 for Ireland
Additional Kg costs may vary in addition to these minimum charges.
Please ask a Call Centre Advisor for details.
Call Centre Tel: 01234 840735
Call Centre Fax: 01234 852777
Please note that where carriage is chargeable, the amount charged is calculated based on the weight of the order.  For this reason, carriage charges will not appear on screen whilst placing an order, or on your order confirmation, as we are unable to calculate the carriage charge until the order has been picked.

Chop Carriage Terms

Carriage is paid on chop orders with a minimum order value of £60.00
For orders under £60.00,carriage is £8.00 except for the following areas:
Scottish Highlands, Channel Islands, Isle of Scilly, Isle of Wight are £14.
Scottish Islands, Isle of Man,  Ireland and Northern Ireland are £18

Delivery deadlines for Glass and Glazing orders

Please note that orders for sheet glass and similar glazing products are delivered separately via a specialist carrier. Please  click here to see details.